Retail
IT services and solutions that will transform your retail business without costing the earth.
Transforming the retail landscape through digital transformation.
Retail forms a vitally important part of the UK economy, employing 3 million people, with the total value of retail sales in 2022 reaching £441 bn.
We understand the challenges being faced and have worked with a number of world renowned retailers since 2010, providing a range of solutions to manage and streamline their businesses.
The challenges.
Retailers are facing a number of challenges with customers having an enormous choice in where and how they shop. Rising above the noise to provide a shopping experience that delights, engages, and retains customers is key.
Distibution centre issues
Many retailers use devices and systems from multiple suppliers, problems occur when software updates are required, or devices need to be repaired. Managing this process can be difficult, time consuming and costly.
Reliance on legacy technology
Fragmented legacy systems lead to increased costs and poor usability. Data is often stored across multiple platforms and is difficult to manage leading to huge inefficiencies and an increase in errors.
Cyber Security
Retailers are expected to keep customers data secure; consumer confidence is predicated on knowing that their information whether instore or online is safe. Cyber security threats are a huge issue for retailers, with successful attacks causing huge reputational damage and massive regulatory fines which some have never survived.
Environmental Impact
Environmental and climate change issues are of increasing concern in society, addressing these issues is of growing importance. Having a strong environmental charter in place is becoming a necessity rather than a luxury.
Lack of IT Staff
Attracting and retaining staff with the right digital skills is challenging for many retailers. The rapid adoption of new technologies further exacerbates this skills shortage and can affect profitability.
Poor network functionality
Networks are the foundation on which retailer’s businesses are underpinned. With omnichannel models now being a minimum requirement for retailers hoping to achieve business success, networks are more important than ever.
The solutions.
Our approach is a flexible and adaptable managed services model providing just the right amount of services tailored to each individual requirement.
Cyber Security
Our broad range of security solutions provides a unified suite of technology to maximise protection in an ever-changing IT landscape; reducing the risk of data breaches.
- Managed Endpoint (M-EDR)
- Multi-Factor Authentication
- Identity Management
- Enterprise Mobility
Cloud
A range of cloud solutions that offer flexible and tailorable capabilities to meet the demands of the modern working environment.
Managed Services
Our range of managed services are tailored to meet the needs of your organisation, from full IT management to extra support when you need it.
Connectivity
Our industry-leading managed services enable you to optimise costs and reduce the complexity of managing multiple suppliers.
Carbon Neutral Print
Carbon neutral printers & MFPs from Kyocera.
All new printers, MFPs and Production printers are offered fully carbon neutral. We offer a bolt on to older Kyocera models that allows them to be carbon offset.
How do we offset the carbon of our print devices?
Kyocera can carbon offset all our devices, plus the Kyocera genuine consumables they use over the lifetime of the product (see t&cs), through a simple bolt-on to the device purchase. This covers all elements of production, packaging, transportation, Kyocera consumables, plus Kyocera genuine toner and device recycling. Based on these factors, we’ve calculated how much carbon needs to be offset for each device in our range.
We offset your new Kyocera devices through myclimate, the same partner we use to offset our own UK business operations. With myclimate, we invest in international projects which are certified by CDM Gold Standard. It is the most stringent certification for carbon offsetting projects and is supported by 60 NGOs worldwide. It is the only standard which certifies a project’s sustainable development factors, including co-benefit criteria like healthcare, job creation or reforestation. You can learn more about myclimate from our climate action page.
Assessments
Our assessment led approach is designed to define, inform and support your ICT strategy, not simply impose critique. Using our exposure and expertise, we make it our mission to find insights & risk that you currently do not know exist in your organisation today. We use leading best practice advice, for your specific challenges within the emergency services sector, providing the pathway to achieve your compliance, safeguarding and innovation goals.
- assess your current state with industry leading tools and expertise
- design a robust and innovative IT strategy
- help you deliver this over time with continuous improvement
Automation of Processes
By tailoring and customising the perfect process automation streamline for you, we can decrease manual input errors, increase speed of delivery, boost quality, minimise costs, and simplify processes. We incorporate software tools, people, and processes to create a completely digital automated workflow, reducing paper and improving productivity and efficiency.
Our services and solutions
We provide a range of fully managed services so your business can concentrate on what it does best, serving your customers.
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Our commitment to quality, the environment and you
We’re committed to giving you the highest quality, most reliable products and services in an environmentally responsible way. We use our international certifications to help us maintain and improve our environmental programs and quality control.
Our accreditations demonstrate our total commitment to you, our supply chain, our partners, customers and the environment. They demonstrate that we aim to do the right thing as human beings – a fundamental part of our company philosophy.
Sign up for a free digital innovation session
Book a free discovery session with one of our IT experts and, with a consultative approach, we’ll listen to your businesses challenges and opportunities, learn which technologies and processes you’re currently using, and work with you to establish which solutions could help your business to thrive. Whatever the outcome, we’ll plant a tree on your behalf as a thank you for your time.
Kyocera Annodata is a Group company of Kyocera Document Solutions.
