Retail

IT services and solutions that will transform your retail business without costing the earth.

Transforming the retail landscape through digital transformation.

Retail forms a vitally important part of the UK economy, employing 3 million people, with the total value of retail sales in 2022 reaching £441 bn.

We understand the challenges being faced and have worked with a number of world renowned retailers since 2010, providing a range of solutions to manage and streamline their businesses.

The challenges.

Retailers are facing a number of challenges with customers having an enormous choice in where and how they shop. Rising above the noise to provide a shopping experience that delights, engages, and retains customers is key.

Distibution centre issues

Many retailers use devices and systems from multiple suppliers, problems occur when software updates are required, or devices need to be repaired. Managing this process can be difficult, time consuming and costly.

Reliance on legacy technology

Fragmented legacy systems lead to increased costs and poor usability. Data is often stored across multiple platforms and is difficult to manage leading to huge inefficiencies and an increase in errors.

Cyber Security

Retailers are expected to keep customers data secure; consumer confidence is predicated on knowing that their information whether instore or online is safe. Cyber security threats are a huge issue for retailers, with successful attacks causing huge reputational damage and massive regulatory fines which some have never survived.

Environmental Impact

Environmental and climate change issues are of increasing concern in society, addressing these issues is of growing importance. Having a strong environmental charter in place is becoming a necessity rather than a luxury.

Lack of IT Staff

Attracting and retaining staff with the right digital skills is challenging for many retailers. The rapid adoption of new technologies further exacerbates this skills shortage and can affect profitability.

Poor network functionality

Networks are the foundation on which retailer’s businesses are underpinned. With omnichannel models now being a minimum requirement for retailers hoping to achieve business success, networks are more important than ever.

The solutions.

Our approach is a flexible and adaptable managed services model providing just the right amount of services tailored to each individual requirement.

Kyocera Cyber is a UK-based managed security provider with global reach, delivering protection against evolving cyber threats 24/7. Backed by expert UK support, we combine cutting-edge automation with human insight.

  • Managed Security Operations Centre – MSOC
  • PrintGuardian
  • Managed EDR
  • Managed Phishing Defence
  • Managed Backup
  • Incident Response
  • Threat Management
  • Managed Disaster Recovery

Create a print environment in which you can print, scan and fax securely, digitise documents, and automate workflows.

From our range of devices to document capture, management and workflow solutions that will empower your workforce; we have solutions that are suitable for every business, no matter the size.

  • Printers and MFPs
  • Kyocera Cloud Print and Scan
  • Fleet Management
  • PaperCut
  • MyQ
  • Foldr

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Enhanced cloud and connectivity solutions that meet the demands of the modern working environment.

  • Managed Hybrid Cloud
  • Managed Public Cloud
  • Private Cloud
  • Managed SD-WAN
  • Managed Firewall

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Improve operational efficiency by analysing, optimising & improving workflows and business processes.

  • Accounts Payable
  • Document Management
  • Process Automation
  • Capture & Digitisation
  • Data Analytics and Business Intelligence

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Transforming workplaces with unified communication and collaboration services.

Our broad portfolio

Providing a unified suite of technology and services to maximise the productivity of our customers. Productivity tools:

  • Microsoft Teams,
  • Microsoft 365
  • Virtual desktops

Communication

  • UCaaS
  • SIP trunking
  • Phone Systems

Contact Centres

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Managed services tailored to meet the needs of your business, from full IT management to extra support when you need it.

  • Managed Service Desk
  • Datacentre Management
  • Document Solutions Managed Service Levels

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Helping you identify the areas where your business needs improvement and develop a plan to achieve your goals.

  • Strategic Assessments
  • Health Checks
  • Consultancy Packages
  • Cyber Assessments
  • Microsoft 365 Health Checks
  • Wi-Fi Audit

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Our services and solutions

We provide a range of fully managed services so your organisation can concentrate on what it does best, protecting and saving lives.

Harrods logo | Kyocera Annodata
JD Sports logo | Kyocera Annodata
LG Electronics logo | Kyocera Annodata
UCC Coffee logo | Kyocera Annodata
Matalan logo | Kyocera Annodata

Our commitment to quality, the environment and you

We’re committed to giving you the highest quality, most reliable products and services in an environmentally responsible way. We use our international certifications to help us maintain and improve our environmental programs and quality control.

Our accreditations demonstrate our total commitment to you, our supply chain, our partners, customers and the environment. They demonstrate that we aim to do the right thing as human beings – a fundamental part of our company philosophy.

Sign up for a free digital innovation session

Book a free discovery session with one of our IT experts and, with a consultative approach, we’ll listen to your businesses challenges and opportunities, learn which technologies and processes you’re currently using, and work with you to establish which solutions could help your business to thrive. Whatever the outcome, we’ll plant a tree on your behalf as a thank you for your time.

Kyocera Annodata is a Group company of Kyocera Document Solutions.