Managed Phishing Defence

Strengthen Your Cyber Security with Kyocera

Our managed service tackles the challenges faced by IT teams in educating and maintaining cyber security awareness within organisations.

We provide a reliable and relevant solution focused on the human aspect of cyber security through comprehensive education development.

SIMULATE • EDUCATE • MITIGATE

Simulate

Imagine your team confidently navigating through a simulated phishing attack, recognising the signs, and taking the right actions to prevent any damage. With Kyocera, we create realistic simulations of cyber threats, helping your team prepare for real-life situations. It’s like a fire drill for cyber security, ensuring everyone knows their role and can act swiftly when it matters most.

Educate

We understand that the human layer is often the weakest link in the security chain. That’s why we focus on comprehensive education development to boost your team’s cyber resilience. Partnering with market-leading technology like Knowbe4, we offer a robust solution that meets your governance standards and IT team goals. Our resource library, with over 2200 items, covers everything from phishing simulations to compliance training, ensuring your team stays informed and up to date.

Mitigate

Mitigation is all about reducing risk and enhancing security. Our service is designed to be a cost-effective enhancement to your overall cyber security strategy. By addressing the largest attack surface – the human layer – we significantly lower your organisation’s risk score. Our managed service includes SOAR support, where we handle phishing activations as part of Security Orchestration Automation and Response, securely resolving escalated incidents. With structured processes and guidance, supported by accreditations like ISO27001 and Cyber Essentials, we ensure that your cyber security measures are not only effective but also compliant with industry standards.

Phishing Explained

Phishing is a cyberattack that uses fraudulent emails, SMS messages, or websites to trick individuals into sharing sensitive data or downloading malware. These attacks typically involve three stages:

Bait: Information to grab the user’s attention.
Hook: The promise of a reward or requirement to interact.
Catch: The attack is executed (link clicked/item downloaded/code scanned).

Whaling: A specialised phishing attack targeting senior management (C-Suite) to gain broader access to company data.

Service Benefits

Human Layer Strengthening

Ensure risks are known, and correct behaviours are taught and practiced through phishing simulations.

Risk Score Improvement

Measure success by the reduction in your organisation’s ‘Risk Score,’ based on user engagement with phishing simulations

SOAR Support

Kyocera will pick up phishing activations as part of Security Orchestration Automation and Response securely resolving escalated incidents.

Compliance & ROI

Track education module completion rates and cyber awareness compliance to support cyber resilience and demonstrate return on investment, and allows HR Teams to provide the mandatory training measurements and awareness education required by law.

Campaign Activity Insights

Combined simulated attacks and training modules reporting data insight and review allows Kyocera to steer audience for continued progression, evolving based on user behaviours giving you customer everything needed for ongoing service success.

Resource Library

2200+ items in the education resource library, covering different media and content topics, providing all the awareness and training any organisation could need, kept up to date and relevant for the users adapting over time.

Additional Customer Benefits

Our managed service provides benefits from three main categories of support:

People & Experience

Leverage our expertise in running phishing simulation campaigns, offering guidance for continuous improvement. Our Professional Services Team ensures quality service setup and installation, while our Client Success Team manages ongoing campaigns and reporting. Our UK-based Service Desk Team provides up to 24/7 support.

Structured Processes & Guidance

We operate on ‘Customer First Principles,’ supported by accreditations like ISO27001 and Cyber Essentials. Our processes are built on ITIL frameworks, ensuring customer issues are effectively managed.

Managed Services & Reporting

As an MSP, we handle licensing and provide automated, scheduled reporting insights. Our ‘Complete’ service tier includes additional reviews to guide ongoing success, adapting campaigns and learning modules to address identified risks and lower the risk score.

Market-Leading Technology

Partnering with market leading technology (Knowbe4), we offer a solution that meets your governance standards and IT team goals, protecting your environment across seven security layers.

The Human Layer, Perimeter Security, Network Security, End Point Security, Application Security, Data Security, Assets

Cost-Effective

Our service is designed to be a cost-effective enhancement to your overall cyber security strategy, addressing the largest attack surface – The Human Layer, your users.

Service Tiers

We offer three tiers of service to match your IT team’s capabilities and needs:

Using our purchasing, we set up a platform for the customer to access and manage themselves. We provide a baseline set of education/training modules for launch in the resource library. Campaign activity is delivered quarterly from standard Kyocera templates and provide annual insights for guidance.

Deployment of the resource library with generic content modules and a few specific to the customer’s industry/needs. Quarterly templated activity is delivered from Kyocera templates, with targeted campaign activity each quarter.

An annual whaling simulation for the C-suite is included.

Our Client Success Team provides guidance and evolves the campaign based on audience behaviour and data.

A fully managed service that includes everything from the ‘SELECT’ tier with added enhancements for deeper and more insightful reporting, additional monthly targeted campaign activity, and bespoke solutions.

We recommend license enhancements and higher-level technology for the best possible solution.

Who are KnowBe4?

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by more than 65,000 organizations around the globe. Founded by IT and data security specialist Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud and other social engineering tactics through a new-school approach to awareness training on security. The late Kevin Mitnick, who was an internationally recognized cybersecurity specialist and KnowBe4’s Chief Hacking Officer, helped design the KnowBe4 training based on his well-documented social engineering tactics. Organizations rely on KnowBe4 to mobilize their end users as their last line of defense and trust the KnowBe4 platform to strengthen their security culture and reduce human risk.